Gaming Rummy Terms & Conditions – Complete Platform Usage Guidelines

In these Terms & Conditions "Gaming Rummy", "We" or "Platform" refers to the gamingrummy.net website and its associated mobile applications. "Member" or "You" refers to any individual who is registered on Gaming Rummy or wishes to register.

These terms apply to all services offered by Gaming Rummy – Sports Betting, Live Casino, rummy card games, e-sports betting, and any future additions. Gaming Rummy reserves the right to update these terms at any time, and members will be notified of any changes.

The following conditions must be met in order to open an account on Gaming Rummy:

• You must be at least 18 years of age. Gaming Rummy strictly prohibits registration by minors.
• Each person may only register one account. If duplicate accounts are found, both will be suspended.
• All information provided at the time of registration must be accurate and truthful. Providing false information will result in account termination.
• A single mobile number may only be linked to one account.
• A single bank account or mobile banking number may only be linked to one Gaming Rummy account.

Gaming Rummy complies with international Anti-Money Laundering (AML) policies. Accordingly, all members must complete KYC (Know Your Customer) verification before making a withdrawal.

Documents required for KYC verification:

• A clear photo of your National ID (NID) or passport
• Selfie – holding your NID or passport
• Proof of current address (utility bill or bank statement)
• Payment method details (bKash/Nagad/Rocket number confirmation)

Gaming Rummy typically completes KYC verification within 24–48 hours. For urgent cases, contacting support can help expedite the process.

Before making a deposit on Gaming Rummy, please familiarise yourself with the following rules:

• There are no additional charges for deposits on Gaming Rummy.
• Successful deposits are credited to your account balance instantly.
• If a deposit fails, the amount will be refunded within 30 minutes.
• Only payment methods registered in your own name may be used. Deposits from accounts held in another person's name are not accepted.
• Your deposited amount can be withdrawn directly. Wagering requirements apply only to the bonus portion.

The withdrawal process at Gaming Rummy is transparent and fast. Please keep the following in mind:

• The minimum withdrawal amount is ৳200.
• Withdrawals will not be approved until KYC verification is complete.
• Withdrawals can only be made via the same payment method used for the deposit.
• Withdrawals for Silver VIP and standard members are processed in up to 15 minutes.
• Withdrawals for Gold VIP members are processed within 12 minutes, and within 10 minutes for Diamond VIP members.
• The daily maximum withdrawal limit depends on the member's VIP level and the payment method used.

Common reasons for withdrawal rejection on Gaming Rummy include: incomplete KYC, unmet bonus wagering requirements, multiple withdrawal requests submitted at the same time, or a security review triggered by suspicious transactions.

Please read gaming rummy's bonus terms carefully, as they directly affect your ability to withdraw.

• Each bonus carries its own wagering requirements, which are clearly communicated at the time the bonus is claimed.
• The wagering requirement equals the bonus amount × the specified multiplier. Example: ৳1,000 bonus + 5x wagering = ৳5,000 in bets required.
• Bonus funds are generally restricted to specific games or markets. Not all bonuses are valid across all games.
• If you withdraw after accepting a bonus without meeting the wagering requirements, the bonus amount will be deducted and only the remaining balance will be eligible for withdrawal.
• Multiple bonuses cannot be used simultaneously. Each bonus must be fully completed before the next one can be activated.
• Gaming Rummy reserves the right to modify, suspend, or discontinue any promotion at any time.

The following betting and gaming rules apply to all members on gaming rummy:

• Once a bet is confirmed, it cannot be changed or cancelled (for live betting, cancellation may be possible within a specified time window).
• Gaming Rummy reserves the right to correct or void any bets that were processed incorrectly due to a system error or technical issue.
• Bets on cancelled or abandoned matches are generally refunded. For full details, refer to the rules of the specific sport.
• The RNG used in gaming rummy's games is regularly audited by independent third-party firms.
• Gaming Rummy reserves the right to change odds. If odds change after a bet is confirmed, the payout will be based on the odds at the time of confirmation.

Odds in Gaming Rummy's live betting change in real time. Always check the latest odds carefully before placing a live bet.

The following activities are strictly prohibited on Gaming Rummy and may result in account termination as well as legal action:

• Operating multiple accounts by the same person
• Registering using another person's identity
• Match-fixing or betting using insider information
• Attempting to exploit the system through bonus arbitrage or any other deceptive method
• Attempting to hack Gaming Rummy's software or exploit any vulnerabilities
• Using Gaming Rummy for money laundering or any form of illegal financial transactions
• Harassing or engaging in harmful behaviour toward other members

Gaming rummy firmly believes that gaming is a form of entertainment, not a source of addiction. That is why we actively work to promote responsible gaming.

The following responsible gaming tools are available free of charge to all members on Gaming Rummy:

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
• Session Time Alert: You will automatically receive a warning after playing for a set period of time.
• Cooling-Off Period: Temporarily suspend your account for anywhere between 24 hours and 30 days.
• Self-Exclusion: To take a long-term break from Gaming Rummy, submit a self-exclusion request.

Gaming Rummy will never pressure any member to remove these limits. If self-exclusion is active, Gaming Rummy will also not send any promotional messages to that member.

Gaming Rummy treats the security of members' personal information as its highest priority. Information we collect:

• Registration details (name, mobile number, email, address)
• KYC Verification Documents
• Transaction History & Gaming Activity
• Technical information related to your device and browsing activity

This information is used solely to provide Gaming Rummy's services, ensure security, and meet legal obligations. For more details, please see our Privacy Policy Read.

Gaming Rummy reserves the right to temporarily suspend or permanently close a member's account under the following circumstances:

• If false information is provided during registration
• If fraudulent documents are used during KYC verification
• Evidence of operating multiple accounts
• Upon evidence of bonus abuse or fraudulent activity
• Upon detection of suspicious activity related to money laundering
• Any attempt to hack or manipulate the platform

Before cancelling an account, Gaming Rummy will generally notify the member of the reason and give them an opportunity to respond. However, in cases involving fraud or legal violations, immediate action may be taken.

Gaming Rummy is committed to resolving any dispute quickly and fairly. The dispute resolution process is as follows:

• Step One: Contact our support team via live chat or email. Most disputes are resolved within 24 hours.
• Step Two: If the support team is unable to provide a satisfactory resolution, escalate your complaint to the management level.
• Step Three: If the issue remains unresolved, you may escalate your complaint to gaming rummy's licensing authority.

All of Gaming Rummy's decisions are recorded and every dispute is reviewed fairly. For any matter, write to us at: support@gamingrummy.net